Frequently Asked Questions — Dan’s Carpet Trends
1. What types of carpet cleaning appliances does Dan’s Carpet Trends sell?
We carry a wide range of professional-grade and residential carpet cleaning appliances, including carpet extractors, steam cleaners, dry carpet cleaning machines, portable spot cleaners, upholstery cleaning attachments, shampooers, and more. We also stock replacement parts, cleaning solutions, and accessories to keep your equipment running at peak performance.
2. Do you sell appliances for both home and commercial use?
Yes. We serve both residential customers and commercial clients including professional cleaning companies, hotels, property managers, and office facilities. Whether you need a compact home carpet cleaner or a heavy-duty commercial extractor, we have the right machine for your needs and budget.
3. Do you ship nationwide?
Absolutely. While we are based in Stamford, Connecticut, we ship our products to customers across the entire United States. Orders are carefully packaged and dispatched in a timely manner so your equipment arrives safely and ready to use.
4. How do I know which carpet cleaning machine is right for me?
The right machine depends on several factors — the size of the area you’re cleaning, the type of carpet fiber, the nature of the stains or dirt buildup, and how frequently you plan to clean. Our team is happy to help you choose. You can reach us by phone or email, and we’ll walk you through your options based on your specific situation.
5. Do your products come with a manufacturer’s warranty?
Yes. All appliances sold at Dan’s Carpet Trends come with the manufacturer’s warranty. Warranty terms vary by brand and model. Please refer to the product listing or contact us for warranty details on a specific item before purchasing.
6. Can I get replacement parts and accessories for my carpet cleaning machine?
Yes. We stock a variety of replacement parts, brushes, hoses, nozzles, tanks, and cleaning solution products compatible with many popular carpet cleaning machine brands. If you’re looking for a specific part, contact us and we’ll do our best to source it for you.
7. Do you carry cleaning solutions and chemicals alongside the machines?
Yes. We offer a selection of carpet cleaning solutions, defoamers, pre-treatment sprays, stain removers, and carpet care chemicals that are compatible with the machines we sell. Using the right solution with the right machine makes a significant difference in cleaning results..
8. Can I visit your showroom to see the appliances in person?
Yes. Our showroom is located at 465 Fairfield Ave, Stamford, CT 06902. You’re welcome to visit us, see the equipment up close, and speak directly with our knowledgeable team. We recommend calling ahead at 203-569-6003 to confirm availability and showroom hours before your visit.
9. What payment methods do you accept?
We accept all major credit and debit cards and paypal. Please contact us if you have questions about a specific payment method before placing your order.
10. How long does shipping take?
Most orders are processed within 2–3 business days. Shipped within 3-5 business days. So within 5-8 days order items will be delivered.
11. What is your return policy?
We want you to be fully satisfied with your purchase. If you receive a damaged or defective product, please contact us within a reasonable timeframe and we will work to resolve the issue promptly. For full details, please refer to our Return & Refund Policy page or contact our customer support team directly.